If you are operating a business, treat that business like a
business and be professional in all your business dealings. Operate your
business as if you were your own customer, treating every customer as human
beings deserve to be treated, with respect and integrity. Be honest and
forthright in everything that you do, with everyone with whom you interface,
and with any employees that you have.
What is the mark of a business professional? You must
operate your business as a business, not as a hobby, with all that this
philosophy means. You answer your phone calls or you return calls that go to
voicemail, you answer emails promptly and completely, your dealings with
customers are completed with honesty, integrity, and ethics, and you honor your
customers for their continued business and referrals.
You also treat your networking partners with respect,
building relationships that help all involved to accomplish their goals
promptly and completely. You assist others to be successful, mentoring those
who have less experience, and teaching other business owners how to be as
professional as you are. Your networking partners know that you are the type of
person who they should imitate and follow.
In addition, your employees respect you for how you treat
them, also with respect, honesty, and ethics. You encourage them to improve
their talents, rise about their status with your business, and perhaps move
forward to other, better positions elsewhere if appropriate. When you can, you
encourage and assist them in their personal lives and know that if you do this,
their business lives will be better.
Finally, be a product of your own product or service. If
what you offer is good enough for others, it is also good for you. If you
cannot see the value or reward in being your own customer, why would anyone
else? The fact that whatever you offer is beneficial to you is one of the best
endorsements that your business can enjoy.
Take these characteristics together and you have a
professional business owner. Operating your business as a serious business
person means that you want a business, not a hobby. You take your business
seriously and believe that your business should reflect the all of these
aspects of true customer service and great products or service.
Being professional also means that you practice Gratitude
Marketing. What has been detailed above describes business persons
who believe that Gratitude Marketing is the backbone of a successful business.
If you have followed these blogs previously, you know this to be an indication
of being professional.
Want to be known as someone with whom others want to
partner? Practice Gratitude Marketing and operate your business
in a professional manner, ethically, honestly, and with integrity. Treat your
client, customers, prospects, referrals, employees, and all others with the
same principles that you would want to be treated, as human beings. Please
leave me your comments, or email me at Jim@JimTeasley.com,
or call me at 360-314-8691.
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